Find Jobs Now

At iCareer, we make an all-out effort to help you make the right move for a position that best fits you.
This is our commitment to our valuable clients and candidates. And it is our commitment that defines our reputation and leading position in the recruitment market.
Premium Customer Service Officer (overnight shift, work from home)
Job Details

Industry: Luxurious Hospitality

Location: Hong Kong

Salary Range: 20,000-28,000

Employment Type: Full Time, Permanent
Job Responsibilities

• To provide professional concierge & customer services to clients via phone calls or email;
• To handle customer inquiries globally and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events;
• To manage communication with customers in a friendly, professional & courteous manner;
• To resolve customer complaints, establish relationships with customers, learning their preferences.
Job Requirements

• Diploma or above;
• Keen interest in lifestyle living & enjoy helping people;
• Customer-oriented, good telephone manner & problem solving skill;
• Strong business sense with good customer service and problem solving skills;
• Outgoing with good interpersonal and communication skill;
• Effective communication in written & verbal English & Chinese;
• Able to work in day shift and overnight shift in a rotational basis, including Saturdays, Sundays and Public Holidays;
• Proficient in MS Excel, Word, PowerPoint and Chinese word processing;
Apply Now

Submit your CV by filling in the below form
or attach your CV with expected salary to cv@icareer.com.hk