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Learning & Development Manager
Job Details
Industry: Watch & Jewellery
Location: Hong Kong
Salary Range: negotiable
Employment Type: Full Time, Permanent
Job Responsibilities
- Responsible for identifying training needs, designing programs, conducting and delivering in-house training & field coaching particularly customer service, selling techniques, frontline supervisory management training…etc
- Responsible for the manning of Mystery Shopper Program & Service Culture Program
- Formulate & manage training plan and budget
- Perform ad-hoc projects as assigned
Job Requirements
- Degree Holder in HRM or related discipline
- Minimum 8 years solid experience in retail brands, focusing on frontline training is essential
- Good interpersonal & communication skills in dealing with different levels of people
- Strong drive in implementing training to support business
- Pro-active, fast-paced, work independently & good time management
- Good command of both written & spoken English and Chinese
Apply Now
Submit your CV by filling in the below form
or attach your CV with expected salary to cv@icareer.com.hk